Contact
Discuss a referral
Call, text or email with a brief summary of what support is being sought, location, funding, accessibility needs and the best way to contact you. We generally respond within two business days.
What to send first
Basic contact details, the person's suburb, broad referral type, funding arrangement and a short reason for enquiry are enough at this stage.
Please do not include detailed health information, NDIS numbers, Medicare numbers, claim documents, reports or sensitive attachments. Arrangements for sharing more detailed documents can be discussed after contact.
We review each enquiry and may respond by email, phone or text to clarify what support is being sought, whether the service appears to match the person’s needs and current scope, accessibility needs, location, funding and practical next steps. A suitability discussion, when arranged, may take up to 30 minutes.
Initial contact is not an assessment, therapy session, emergency service or guarantee that services will commence.
Fees, service scope and likely time requirements are discussed before services begin.
Compassionally™ does not provide emergency or crisis services. If there is immediate danger, call 000 or attend the nearest emergency department.